Terms of Use
Welcome to Dola. These Terms of Use ("Terms") are an agreement between you and Dola App Team ("Dola", "we", "us" or "our") and govern your use of the Dola mobile app, website and related services (the "Service").
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
To use Dola you must:
- be at least 18 years old (or the age of majority where you live, if higher);
- be able to enter into a binding contract and not be barred from using the Service under applicable law;
- not have been convicted of a violent or sexual offence, and not be required to register as a sex offender;
- not have previously been banned from Dola, unless we have given you written permission to return.
If you stop meeting these requirements, you must stop using the Service and we may close your account.
2. Your account
- You can sign up with your email or phone number, or through Apple or Google. If you use a third-party sign-in, you allow us to access the account information described in our Privacy Policy.
- Information you give us must be accurate and up to date. One person, one account — you may not share, sell or transfer your account.
- You are responsible for keeping your sign-in details secure and for all activity on your account. Tell us immediately if you think your account has been compromised.
- You can delete your account at any time in the app under Settings → Account → Delete account, or by emailing support@dolapp.yoga.
3. Your licence to use Dola
As long as you follow these Terms, we grant you a personal, limited, non-exclusive, non-transferable and revocable licence to use the Service for your own non-commercial purposes. You may not copy, modify, distribute, sell or lease any part of the Service, or reverse engineer or try to extract its source code, unless the law allows it or we give you written permission.
Dola is for personal use. Studios, teachers and brands may not use personal accounts to advertise or sell, unless we offer a feature for that purpose and you follow its rules.
4. Community rules
Dola works because members treat each other with kindness and respect. When using the Service, you must not:
- harass, bully, threaten, stalk or intimidate anyone, or encourage others to do so;
- post content that is hateful, discriminatory, violent, sexually explicit or that sexualises anyone, or that exploits or endangers minors;
- body-shame other members or post content that promotes eating disorders, self-harm or dangerous practices;
- give medical diagnoses or promote unsafe, unproven or harmful health advice;
- impersonate anyone, misrepresent your identity, age or qualifications, or claim to be a certified teacher if you are not;
- scam, defraud or solicit money from other members, or post spam, chain messages or unsolicited advertising;
- share another person's private information or images without their permission;
- post content that infringes anyone's copyright, trademark, privacy or other rights;
- use bots, scrapers or other automated means to access the Service or collect data, create fake accounts, or interfere with the Service's security or operation;
- break any law or encourage illegal activity.
We may review, remove or restrict content and accounts that we believe break these rules, and we may report illegal activity to the authorities. You can report content or members in the app.
5. Your content
You own the content you post on Dola, such as photos, videos, posts and comments ("Your Content"), and you are responsible for it. You confirm that you have the rights needed to post it.
By posting Your Content, you grant us a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to host, store, reproduce, display, adapt (for example, resize or translate) and distribute it, for the purpose of operating, improving and promoting the Service. This licence ends when you delete Your Content or your account, except where it has been shared with others who have not deleted it, or where we need to keep it for legal reasons.
We are not obliged to monitor content but may do so, including with automated tools, to keep the community safe.
6. Health and safety
- Not medical advice. Content on Dola — including posts, routines, challenges and tips from other members or teachers — is for general information and inspiration only. It is not medical, health or professional advice and does not replace advice from a qualified professional.
- Check with your doctor. Consult a doctor before starting any yoga or exercise programme, particularly if you are pregnant, recovering from an injury or have a medical condition.
- Practise at your own risk. Listen to your body, modify or skip poses when needed, and stop immediately if you feel pain, dizziness or discomfort. You are responsible for your own safety and for choosing a safe space to practise.
- Teachers. We do not verify the qualifications of members who describe themselves as teachers unless we clearly say so.
7. Classes, events and meeting in person
Dola may let you find practice partners and create or join classes, challenges and meetups. Organisers are responsible for their events. We do not run, supervise or vet these events or the people who attend them, and we do not conduct criminal background checks on members.
Please take sensible precautions: meet in public places, tell a friend where you are going, and do not share financial information. You are solely responsible for your interactions with other members, online and offline, and any costs (such as travel or studio fees) are your own.
8. Subscriptions and paid features
- Free and paid features. Dola is free to download. Some features may require payment. We will show you the price and what you get before you buy.
- Payment. Purchases in the app are processed by Apple App Store or Google Play and are subject to their terms. You authorise them to charge your chosen payment method.
- Auto-renewal. Subscriptions renew automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the period ends. You can manage or cancel your subscription in your App Store or Google Play account settings. Deleting the app or your Dola account does not cancel a subscription.
- Virtual items. We may offer virtual items, such as coins or badges, that can only be used within the Service. They have no cash value, are licensed (not sold) to you, and cannot be transferred, exchanged or redeemed for money. We may change or discontinue virtual items, subject to applicable law.
- Refunds. Except where required by law or stated otherwise at the time of purchase, all purchases are final. Refund requests are handled by Apple or Google under their refund policies. You will not receive a refund for unused subscription time or virtual items if your account is closed for breaking these Terms.
- Price changes. We may change our prices. Changes to subscription prices will apply from the next renewal after we notify you, as required by the app stores and applicable law.
9. Third-party services
The Service may include links to, or features provided by, third parties (such as sign-in providers, maps, payment platforms and advertisers). Their services are governed by their own terms and privacy policies. We are not responsible for third-party services, content or products, and any dealings you have with them are between you and the third party.
10. Our intellectual property
The Service, including the Dola name and logo, design, software and content we create, is owned by us or our licensors and protected by intellectual property laws. Except for Your Content and the licence in Section 3, these Terms do not give you any rights to it. If you send us feedback or suggestions, we may use them without any obligation to you.
11. Copyright complaints
If you believe content on Dola infringes your copyright, send a notice to support@dolapp.yoga including: your contact details; a description of the copyrighted work; where the infringing material appears on the Service; a statement that you believe in good faith the use is not authorised by the owner, its agent or the law; a statement, under penalty of perjury, that your notice is accurate and you are the owner or authorised to act for the owner; and your physical or electronic signature. We may remove the content and close the accounts of repeat infringers.
12. Changes, suspension and termination
- We may update the Service at any time, including adding, changing or removing features. Updates to the app may install automatically depending on your device settings.
- We may suspend or close your account, or remove any of Your Content, if we reasonably believe you have broken these Terms or the law, or to protect our members, us or others. Where appropriate, we will tell you why and give you a way to appeal by contacting us.
- You may stop using the Service and delete your account at any time.
- Sections that by their nature should continue after termination — including Your Content licence, disclaimers, limitation of liability, indemnity and disputes — will survive.
13. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not guarantee that the Service will be uninterrupted, secure or error-free, that any content is accurate or safe, or that you will find a partner, class or result you are looking for.
We are not responsible for the conduct of any member or other user, online or offline, or for any injury that results from practising yoga or other activities you learn about or arrange through the Service.
14. Limitation of liability
To the fullest extent permitted by law, Dola and its affiliates, officers, employees and partners will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or any loss of profits, data, goodwill or other intangible losses, arising out of or related to your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim arose, or USD 100.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
15. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Dola and its affiliates, officers, employees and partners from any claims, losses, liabilities and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your interactions with other members, or your breach of these Terms or the law.
16. Disputes and governing law
If you have a problem with the Service, please contact us first — most issues can be resolved quickly that way. These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Any dispute that we cannot resolve informally will be brought exclusively in the courts of the State of Delaware, United States, unless the law of the country where you live gives you the right to bring proceedings in your local courts. Claims must be brought on an individual basis and not as part of a class or representative action, to the extent permitted by law.
17. General
- Changes to these Terms. We may update these Terms. We will post the updated version here and, for material changes, notify you in the app or by other means. Continuing to use the Service after changes take effect means you accept them.
- Entire agreement. These Terms, together with our Privacy Policy and any additional terms shown when you buy a paid feature, are the entire agreement between you and us about the Service.
- Severability. If any part of these Terms is found unenforceable, the rest will remain in effect.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not transfer your rights under these Terms without our consent. We may transfer ours, for example as part of a merger or sale.
- Language. If these Terms are translated, the English version prevails in case of conflict.
- Apple. If you downloaded Dola from the App Store, you acknowledge that these Terms are between you and us, not Apple; Apple has no obligation to provide support or maintenance for the app and is not responsible for any claims relating to it; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
18. Contact us
- Email: support@dolapp.yoga
Thank you for being part of the Dola community. Namaste.